A leading international cross-border payments provider turned to AutoRek to strengthen reconciliation across a rapidly growing and increasingly complex payments ecosystem. Operating multiple remittance brands and supporting money movement across thousands of payment corridors worldwide, the organisation needed a scalable reconciliation framework capable of supporting continued growth and operational resilience.
The Challenge
As transaction volumes, payment methods and partner relationships expanded, reconciliation became a strategic priority. The organisation needed to reconcile high-volume partner and alternative payment transactions across a complex global payments network while improving visibility, control and exception management. It also required a platform that could support future reconciliation programmes and enable the rapid onboarding of new data feeds and partners as the business evolved.
The Solution
AutoRek delivered a scalable reconciliation solution designed to support both current requirements and future growth. The initial card operations reconciliation programme included the configuration of more than 100 inbound and outbound data feeds, alongside over 30 configurable matching rules to automate transaction matching and exception identification. The platform provided centralised controls, visibility and auditability while establishing a flexible foundation for future cash and client funds reconciliations.
The Outcome
By automating complex reconciliation processes and creating a scalable operational framework, AutoRek helped the client improve efficiency, strengthen governance and reduce reliance on manual processes. The business gained greater visibility across reconciliation activities, improved exception management workflows and a clear roadmap for expanding reconciliation coverage across its global payments operations. Reconciliation is now positioned as a strategic capability that can support future growth, resilience and operational excellence.
Key Results
- More than 100 data feeds configured within the initial reconciliation scope
- Over 30 matching rules implemented to automate partner and payment reconciliations
- Reduced manual effort across reconciliation processes
- Improved exception handling and investigation workflows
- Increased visibility, control and auditability
- Stronger governance and operational oversight