The insurance industry faces a critical challenge: increasing transaction volumes and growing data complexity are exposing the limitations of legacy systems and outdated processes.
Our survey of 250 senior insurance leaders reveals that slow settlement times, fragmented systems and poor data quality are undermining operational efficiency and increasing risk.
Key insights from the report:
- 66% of firms juggle over 10 data sources for premium payments – creating data silos that slow reconciliation and increase errors.
- Legacy systems and manual processes are driving up costs – limiting firms’ ability to scale and meet customer expectations.
- Firms adopting automation are seeing faster reconciliations, greater accuracy, and lower costs – gaining a competitive edge in the market.
Automation and SaaS solutions are already transforming back-office operations by eliminating silos, improving accuracy, and speeding up settlements.
Download the report to learn how automation can optimise insurance operations and drive efficiency.