Sarah Hall

Sarah Hall, Vice President of Customer Success

Profile

Back to team

Sarah is responsible for AutoRek’s Customer Success Management team, ensuring that are customers have a positive experience with AutoRek across the lifecycle and get return on investment and tangible value from their solution.

Sarah joined Autorek in 2022 to drive the Customer Success Team to deliver world class customer service and enable the business to drive for growth and scale.  Sarah has over 25 years in Financial Services software providers, leading Customer Success and Delivery teams across all stages of the engagement lifecycle to drive for operational maturity, optimised to deliver aggressive retention and growth strategies.  Sarah has experience in managing large scale, global change programs across the customer lifecycle and has deep understanding of the SaaS operating model and critical customer success factors.  Sarah has worked with Experian, Dun and Bradstreet, TransUnion, FinancialForce, Mastercard and a range of other SaaS fintech solution providers.

Sarah has a passion for the customer and her focus is to put AutoRek customers at the centre of all that we do.