Transaction volumes are surging, new payment rails are gaining traction, and AI is becoming part of core payments infrastructure.
But behind that momentum, many organisations are feeling the strain: manual workflows, disconnected data, complex integrations, and rising regulatory demands make it harder to keep up.
But behind that momentum, many organisations are feeling the strain: manual workflows, disconnected data, complex integrations, and rising regulatory demands make it harder to keep up.
In this session, Nick Botha (Vice President of Payments and Retail Banking, AutoRek) and James Wester (Co-Head of Payments, Javelin Strategy & Research) unpack what’s really fuelling the shift to modern payments, where the biggest operational challenges are hiding, and what these dynamics mean for 2026 and beyond.
What you’ll learn:
- Why operational capabilities are struggling to keep pace with payment growth
- How fragmented data is creating hidden risks across the ecosystem
- Where AI is delivering value today, and where gaps in maturity still remain
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