How Automation Transformed Insurance Payment Matching and Allocation
A leading Irish insurance broker and financial services provider, serving over 440,000 public sector policyholders, faced growing operational strain from a highly manual payment allocation process. Each month the organization receives hundreds of remittance files from public sector employers alongside the associated bulk payments into its banking systems, and reliance on a legacy in-house platform…
Bordereaux Reconciliation Explained: Standardizing Risk, Premium and Claims Data
Bordereaux reporting remains a critical process across the insurance value chain, but for many firms it is still heavily reliant on manual spreadsheets, disconnected data sources and resource-intensive validation processes. Our latest guide explores the growing challenges insurers, MGAs and delegated authority businesses face when managing bordereaux data and reporting. It examines the operational risks…
For MGAs, Compliance Is Turning Into A Continuous-Evidencing Job
Almost anyone running compliance for an MGA in 2026 is working across several regulatory frameworks at once. Consumer Duty applies through the distribution chain. Delegated authority arrangements are under closer FCA scrutiny, with recent Dear CEO letters and Lloyd’s Delegated Contract Manager reforms both raising expectations. CASS 5 continues to govern client money handled by insurance…
The Reconciliation Gap Holding Insurance Back
An insurance carrier receives a single payment from a broker, half a million pounds, and then has to work out which of five thousand individual policies it actually covers. The sum almost never matches cleanly. There is a balance left over, but nobody can say with certainty which policy has been paid and which has…
On-Demand Webinar: Digital Transformation at Scale – How Do You Evolve without Losing Control?
Digital transformation has become a defining priority for insurers over the past decade. But as organisations begin to scale these initiatives, greater transformation brings greater complexity. So how do insurers continue to evolve without losing the visibility, accuracy, and confidence needed to operate at scale? Join us for ‘Digital Transformation at Scale’ as we explore…
The Premium Data Problem Hiding Inside Delegated Authority Claims
Almost anyone working in delegated authority claims knows the friction has many sources. Coverage interpretation, reserving, fraud investigations, delegated authority disputes, documentation gaps and wider operational bottlenecks all play a part. Less visible, but worth examining alongside them, is the operational data that flows through the premium payment lifecycle into the claim. Premium reconciliation, payment…
Is the Insurance Industry’s Back Office Holding Back Growth?
The insurance industry is one of the largest in the world. So why does it seem to be progressing at a slower rate than its peers across financial services? While more technology-forward industries are capitalising on improved cycle times and reduced operational burdens, the insurance sector is failing to mirror this approach. Settlement cycles have lengthened, not shortened. The…
Insure TV: Beyond the AI Pilot: Scaling Data for Insurance Growth
The insurance sector is drowning in data, but few capitalize on it. Join Tony Shek, Insurance Sales Lead, AutoRek and Dorota Zimnoch, Global Industry Strategist, Microsoft as they reveal how top insurers smash legacy silos, embed automation, and scale AI. Discover how real-time processing and trusted partnerships turn data into a measurable competitive edge The…
AutoRek product guide: Insurance Broker Accounting (IBA)
Insurance Broker Accounting (IBA) is central to how brokers operate. It supports financial stability, regulatory compliance, and accurate reporting across client funds, insurer settlements, and commissions. But for many brokers, IBA is still heavily manual. Processes are often fragmented, hard to manage, and even harder to scale. Large transaction volumes, inconsistent data formats, and complex…
Why insurance innovation ambitions keep stalling
The insurance industry is not short of ambition to innovate. Blockchain-enabled claims management. AI-powered personalisation. Real-time fraud detection. The appetite for innovation is real, and growing. But wanting to innovate and being ready to innovate are two very things. For years, the industry has been cautious about change. That caution is now harder to justify.…