Why insurance innovation ambitions keep stalling
The insurance industry is not short of ambition to innovate. Blockchain-enabled claims management. AI-powered personalisation. Real-time fraud detection. The appetite for innovation is real, and growing. But wanting to innovate and being ready to innovate are two very things. For years, the industry has been cautious about change. That caution is now harder to justify.…
Insure TV: Automation vs Tradition: What’s Really Slowing Down Insurers?
Watch as Mark Baker, Insurance Account Manager, breaks down our 2026 Insurance survey report and how automation is affecting the modern insurance world. Fill in the form to read the full report.
82% of Insurers Say AI Will Define Their Future, But Only 14% Have Integrated It
AutoRek’s 2026 Insurance Report reveals a widening gap between AI ambition and execution, compounded by lengthening settlement cycles and deep-rooted data fragmentation Most insurers agree that AI will reshape the industry, but very few have operationalized it. New research from AutoRek finds that 82% of insurers believe AI will dominate the industry’s future, yet…
Insurance Operations & Financial Transformation 2026
Premium volumes are rising, settlement cycles are slowing, and data sources are multiplying. At the same time, insurers are accelerating AI exploration and M&A activity, but most lack the operational foundations to support meaningful scale. AutoRek’s Insurance Operations & Financial Transformation 2026 report uncovers how expanding data complexity, inconsistent AI integration, and growing settlement delays are…
Reducing operational risk: Why Royal London adopted AutoRek for reconciliations
Royal London, a leading UK mutual life insurance and pensions provider, faced significant operational challenges with an end-of-life internal reconciliation tool and time-consuming, manual balance sheet control processes. As the business expanded through acquisitions, legacy systems and scaling limitations created bottlenecks, preventing growth. They needed a market-proven, scalable solution to automate controls and integrate new…
AutoRek Bolsters Insurance Push With Two Senior Hires
Tony Shek appointed as Global Sales Lead and Meghana Nile joins presales team to accelerate insurance sector growth AutoRek, a global provider of automated reconciliation and financial controls solutions, today announced two strategic appointments to strengthen its insurance sector expansion. The dual appointments signal AutoRek’s deepening commitment to the insurance sector, combining front-line sales expertise…
Driving accuracy and efficiency in healthcare data reconciliation
A prominent U.S.-based healthcare and insurance organization, one of the largest of its kind, struggled with complex, high-volume data reconciliation. Due to its integrated B2C model, the client had to accurately reconcile account receivable data against inbound customer payments at scale. This process was heavily manual, relying on spreadsheets to ingest and prepare diverse data…
Howden, The Global Insurance Intermediary Group Cuts Reconciliation Time by 50%
Howden, a global insurance intermediary group, faced significant operational friction from manual, spreadsheet-based IBA (Insurance Broking Accounting) processes and the challenge of reconciling large volumes of diverse, multi-format data. They required an automated platform to streamline processes and enhance data control to support global growth and efficient settlement for their insurers. AutoRek implemented a mature…
Enhancing efficiency in IBA processes for a leading insurance broker
A leading independent insurance distribution platform in the UK faced severe operational friction within its Insurance Broker Accounting (IBA) and creditors processes. Relying on legacy systems and a Business Process Outsourcing team of 200 employees, the firm struggled with manual data preparation and a lack of real-time visibility. This labor-intensive approach required extreme precision and…
Streamlining premium collections for a global insurance firm
A prominent global insurance provider operating across retail and wholesale markets struggled with inefficient credit control and accounts receivable operations. Managing hundreds of data sources with varying payment terms and formats created significant manual burdens. The firm needed a way to consolidate disparate data and automate the allocation of payments to outstanding policies to improve…